PR1MO SNEAKERS ZERO RISK SOLUTION
Shop with peace of mind, we'll take care of the rest.
All PR1MO Sneakers items are covered by a solution designed to let you try our footwear worry-free: free shipping, easy returns, and free first size exchange.
Free shipping
For all orders with an Italian destination, shipping is always included, with no minimum purchase. We prepare and entrust your order to our couriers quickly, so you can receive your PR1MOs as soon as possible.
Quick and easy returns
If something isn't right, you can request a return in a few simple steps. We'll guide you through the process, and once the product is returned and its condition verified, we'll quickly proceed with the refund using the original payment method.
1st free size exchange
Did you get the wrong size? The first size exchange in Italy is free. We provide you with instructions and a shipping label, the courier picks up the package, and as soon as it arrives at the warehouse, we ship the new size at no additional cost.
How it works in practice
- Order your PR1MO pair – Free shipping throughout Italy.
- Try them on at home at your leisure – You have time to check the size and comfort.
- Want to change the size or make a return? – Contact us and we will send you step-by-step instructions.
For all operational details on timings, conditions, and couriers, please consult the complete Shipping and Returns page.
Do you have questions about sizing, shipping, or returns?
Write to us without obligation
