Terms and Conditions

PR1MO is a commercial brand produced and distributed by:

Vantia Srls
Registered office:
via Cristoforo Colombo 102
VAT/Tax ID:
04599560242

Contact email: pr1mobrand@pr1mobrand.com

PRODUCTS

All PR1MO branded products are made in Italy and described in their respective product sheets. The images are for illustrative purposes and, while we strive for maximum fidelity, colors or details may differ slightly due to the settings of the devices used by the customer.

PRICES

All prices are expressed in Euros and include VAT, unless otherwise indicated. Shipping costs and any other additional costs will be indicated during the purchase procedure and included in the final order summary.

DISCOUNTS

All applied discounts are expressed in Euros and include VAT and expire by 31/12/2026.

ORDERS

The order is considered accepted when you receive a confirmation email from PR1MO. In case the ordered product is unavailable, we will inform you promptly and proceed with a refund of the amount already paid.

PAYMENTS

We accept major electronic payment methods: Credit/debit card, PayPal, Klarna.
Payment is secure and processed through encryption systems that protect user data.

SHIPPING AND DELIVERY

Order today and receive your order within 48 hours throughout Italy and Europe.
We only partner with selected couriers to ensure fast, secure, and traceable deliveries at all times.
This way you always know where your order is and can wear what you carefully chose as soon as possible.

 

RIGHT OF WITHDRAWAL AND RETURNS

We want you to make your purchase with complete peace of mind.
Pursuant to Legislative Decree 206/2005 ("Consumer Code"), you have the right to withdraw from the order within 14 days from product delivery.

 

To do this, simply send a written communication to the e-mail address pr1mobrand@pr1mobrand.com

 

Shipping costs for returns are borne by the customer, except in the case of defective products or errors attributable to PR1MO: in these situations, of course, we will take care of everything.